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Bernie Westerveld

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Late 2006, early 2007, Flowers and Festivities contacted me, and asked for some advice on designing a small network in their flower shop on Front Street in Scituate Harbor, while adding a DSL connection. The invoice for this work was promptly paid.

A short while later, January 12^th, 2007, they contacted me again because their laptop wouldn't connect to the Internet.
The problem was caused by the help desk of the company that provides the file server for their on-line flower sales, who changed the IP address settings of the laptop.

The problem was easily solved, and I mailed them a $25.00 invoice for half an hours work. I mailed them another bill. Hand-delivered a bill to Lisa twice. Mailed them two more invoices.
I received no payment, no messages, no phone calls.

Flowers and Festivities is the first and only customer since I started my Computer House Call company in April of 2003 who failed to pay. My main asset is my good reputation, I do not want to get a collection agency involved for a $25 invoice.
In January of 2008 I informed Flowers and Festivities that I would post the unpaid invoice on the Internet.